Privacy Policy

Effective Date:
August 15, 2025

At Cresthato.com, we value your trust and are committed to protecting your personal information with the highest level of transparency and care. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase our products, or interact with our customer service. By accessing or using our website https://cresthato.com, you agree to the practices described in this policy.

1. Information We Collect

We collect information from you to process orders efficiently, improve your shopping experience, and enhance our services. This includes:

  • Personal Identification Information: Name, billing/shipping address, email address, phone number.
  • Transaction Data: Order details, payment information (processed securely), purchase history.
  • Technical Information: IP address, browser type, device information, operating system, cookies, and browsing behavior on our site.
  • Communication Data: Messages, inquiries, feedback, product reviews, and customer support correspondence.

2. How We Use Your Information

Your data is used solely for legitimate business purposes, including:

  • Processing and fulfilling your orders.
  • Providing order confirmations, delivery updates, and after-sales support.
  • Improving website functionality, navigation, and product offerings.
  • Personalizing product recommendations and promotional offers (only with your consent).
  • Ensuring compliance with legal and regulatory obligations.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, including:

  • Remembering your preferences and shopping cart items.
  • Analyzing website traffic and performance.
  • Displaying relevant products and promotions.

You can manage or disable cookies in your browser settings; however, some website features may not function properly without them.

4. Data Sharing & Disclosure

We do not sell or rent your personal data. We only share it in the following circumstances:

  • With trusted third-party service providers who assist in payment processing, shipping, or analytics, under strict confidentiality agreements.
  • When required by law, government authorities, or to protect our legal rights.
  • In connection with a business transfer, such as a merger, acquisition, or asset sale.

5. Data Security

We implement industry-standard security measures, including SSL encryption, secure servers, and restricted access to personal data. While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Request a copy of the data we hold about you.
  • File a complaint with a relevant data protection authority.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.

9. Policy Updates

We may revise this Privacy Policy from time to time. Updated versions will be posted on our website with a new effective date. We encourage you to review this page regularly to stay informed about how we protect your information.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

📍 Address: 10635 Archdale Rd, Trinity, North Carolina 27370
📞 Phone: (336) 434-5685
📧 Email: info@cresthato.com
🌐 Website: https://cresthato.com